Privacy Policy

This privacy policy sets out how Elliott Westland Insurance Brokers Ltd Ltd. uses and protects any information that you submit to Elliott Westland Insurance Brokers Ltd Ltd. when you use this website.

Elliott Westland Insurance Brokers Ltd Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be utilised in accordance with this privacy statement.

Elliott Westland Insurance Brokers Ltd Ltd. may change this policy from time to time by updating this section. You should check this frequently to ensure that you understand and are content with any changes. This policy is effective from 06/04/2014.


What we collect

We may collect the following information:

  • Your name
  • Contact information including telephone number and email address
  • Demographic information such as postcode
  • Other information relevant to customer surveys and/or offers

What we do with the information gathered

We require this information to understand your needs and provide you with the most appropriate and accurate service. Particularly, we use it for the following reasons:

  • Internal record keeping
  • Improvement of products and services
  • Promotional emails (using the email address which you have provided) about new products, special offers or other information that we think you may find interesting or useful
  • Market research purposes
  • Customisation of the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analytic purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information help on you, please write to Elliott Westland Insurance Brokers Ltd Ltd., Unit 1, Lambton House, Newbottle Street, Houghton le Spring, Tyne and Wear, DH4 4AR.

If you believe that any information we are holding about you if incorrect or incomplete, please write to us at the above address or email us on enquiries@ewinsurance.co.uk as soon as possible. We will promptly correct any information found to be incorrect.


If you have previously agreed for us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at marketing@ewinsurance.co.uk.