The Elliott Westland Way...
We stand out as different from most other brokers. From the outset, our objective has been to combine quality advice and service with the friendly feel of our North East home in Houghton le Spring. And many of our clients have been kind enough to tell us we’ve succeeded to this end.
As providers of insurance for both personal and commercial customers, we pride ourselves on our expertise. We make sure we understand exactly what cover you need, checking quotes from over fifty providers, and only then are we able to provide the best possible advice. All done, of course, with personality as well as professionalism.
Over the years we have developed a reputation for obtaining the most affordable insurance policies for our customers and have negotiated some of the best deals available. Whether you’re coming to us for car insurance or something more specialised such as unoccupied property insurance, we’ll use our knowledge to secure the most appropriate and competitive policy for you. You’ll always deal directly with an expert in the field and will receive a dedicated service every step of the way.
The relationships we build with our clients are strong and enduring. We understand exactly what is required and expected of us and all of our members of staff are responsible for driving the highest levels of advice and service.
On the 1st December 2012, Elliott Westland Insurance Brokers opened its doors at Lambton House, Houghton le Spring. The company was created by Kevin Elliott, previously of Elliott Garden Insurance based in Houghton le Spring, and Ian Westland, previously of Westland Insurance Services based in Sunderland. They brought together their experience, commitment and passion for the insurance industry and believed that the time was right to create a company which could bring to the market a totally independent service providing the best possible premiums and policies for their clients.
Between them, Kevin and Ian have, at varying times, operated in the town and both have over 30 years’ experience of managing and directing insurance businesses. They have a unique understanding of the insurance industry and offer a trustworthy and reliable service to all of their customers. Both have developed loyal customer bases by providing personal and commercial insurances to individuals and businesses in the area. Having operated in the North East for over 30 years, all of their staff members understand the varying needs of our customers and are committed to providing personalised and friendly service.
Elliott Westland Insurance Brokers has experienced significant expansion and investment in recent years. Over the past five years we have welcomed nine new employees to our expanding commercial team and are continuing to grow. Kevin’s daughter Lucy Elliott also joined the company as Managing Director in 2015 following the completion of her Masters Degree at Durham University. Most recently, in March 2019, we hired our first apprentice to join our team.
The growth of the company coincides with the acquisition of exciting insurance schemes and in addition to insuring cars and homes, we now specialise in providing commercial insurance products at the best possible premiums.
Being a Responsible Business
We love to support local causes and each year we get involved with a range of local charities. This year alone we have arranged a wide variety of fundraising activities on their behalf. For example, we have supported St Cuthbert’s Hospice at their annual Sportsman’s Dinner, ran the Sunderland 10K for St Benedict’s Hospice, walked 10 miles for Breast Cancer Care and held coffee mornings for Teenage Cancer Support, Fat Lads on Bikes and Cuthys 200. We also have chosen If U Care Share as our charity of the year for 2019 and intend to raise as much money as we can for them over the next 12 months.
As well as supporting local and national charities, we also get involved in the local community. We support the annual Houghton Feast and sponsor a range of local sporting clubs, teams and events.